Demand and supply of taxi services in the Lombardy airports area

Support for studies and research on demand and supply of taxi services in the Lombardy airports area

The study consists of an analysis of the demand and supply of taxi services in the Lombardy Airport Basin. The overall objective of the study is to contribute to the definition of the appropriate level of taxi service in the Basin and the consequent determination of the number of licences required to provide this service.

The study consists of several activities.The first activity is a sector study aimed at reconstructing elements regarding the supply context (mainly the regulatory framework) and potential demand for mobility in relation to taxi services.

The second, and main, activity is a sample survey of Stated Preference to analyse the importance of several variables inherent to the taxi service and competition with alternative modes. The survey is conducted by means of a web-based questionnaire (CAWI) on a sample of 850 residents in Lombardy and 250 residents in other regions. For each respondent, the questionnaire includes some introductory questions and two different Stated Preferences exercises.

The third activity is a fieldwork analysis of the interaction between demand and supply of services at a sample of taxi parking areas. The purpose of the survey, repeated annually for the three years of the study, is to analyse the main dynamics related to car parking times, customer waiting times, average number of customers per ride and other elements.

The fourth activity consists of setting up a monitoring system for the taxi service. This includes the definition of a list of indicators and procedures for their quantification (data collection and processing)

TRT develops all the activities of the study, except for the operational execution of the surveys, which is taken care of by companies identified directly by Polis. However, TRT takes care of the definition of the survey instruments (questionnaire) and the sample.