Questionnaire for Goods Clearance at Border Crossing Points

PERSONAL INFORMATION (OPTIONAL)

E-mail

Telephone number

Nationality select UKRAINE MOLDOVA BELARUS GEORGIA AZERBAIJAN ARMENIA

IMPACT

Please indicate the comparative importance of two indicators. Please tick the box. The reference is the left indicator

	Compared to TIME
COST is	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT

	Compared to TIME	Compared to COSTS
Customs procedures is	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT

	Compared to TIME	Compared to COSTS	Compared to Customs procedures
Clearance process Efficiency is	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT

	Compared to TIME	Compared to COSTS	Compared to Customs procedures	Compared to Clearance process Efficiency
RISK is	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT	MUCH MORE IMPORTANT MORE IMPORTANT EQUALLY IMPORTANT LESS IMPORTANT MUCH LESS IMPORTANT

Questionnaire for Goods Clearance at Border Crossing Points*

* Please consider only your experience in the past three months.

BORDER CROSSINGS

ONLY 4 BORDER CROSSING PER TIME CAN BE SELECTED. FOR MORE BORDER CROSSINGS PLEASE FILL IN A NEW FORM.

UKRAINE	BELARUS	MOLDOVA	GEORGIA	AZERBAIJAN	ARMENIA
Nova Huta Troebortnoe Goptovka Dolzhansky Novoazovsk Reni Platonovoe Mamaliga Porubnoe Dyakovoe Chop (Tisa) Uzhgorod Shegini Rava-Russka Yagodin	Kozlovichi Bruzgi Privalka Benjakoni Kamennij Log Gryhorovschyna Novie Yarilovichi	Goyanul Nou Krivaya Giurgiulesti Leusheni	Sarpi (Batumi) Vale Ninotsminda Guguti Sadakhlo Krasni Most Tsodna	Krasni Most Tsodna Bilasuvarski	Bavra Gogovan Bagratashen Aharak

1. GENERAL QUESTIONS

1.2. Border crossing point you characterize

1.3. Type of freight / commodity (specify)

1.4. Type of process

2. INDICATORS CHARACTERISTICS

2.1. Release time (in Hr:min)

1- Time spent preparing documents before starting the route to the border

2- Time between arrival to the border and beginning of passing control time

3- Time needed from submission of the documents for control until completion of the control

2.2. Cost specification

1- Formal Payments e.g. Parking fees, etc.

2- Informal payments, not based on legal ground (presence of corruption elements at border crossings)

3- Type of informal payment (practice or random)

2.3. Customs procedures

1- How frequently are your shipments physically controlled in %

2- Available customs procedures

− Online processing of supporting documentation

− Online submission of customs declaration

− Availability of review/appeal on line

3 - Duplication of functions by different bodies at cargo execution

2.4. Clearance process Efficiency Please judge the adequacy of the following indicators

1- Key physical limitations: (1: worst , 5: best)

− Adequate number of operated lanes

− Adequacy of processing and examination areas

− Adequacy of physical vehicle control facilities

2- Custom: (1: worst , 5: best)

− Efficiency of employees

− Competence of employees

3- Quality/standards inspection agencies: (1: worst , 5: best)

− Transport agencies

− Insurance agencies

− Sanitary and phyto-sanitary agencies

− Environmental and radiological agencies

4- The quality of access roads to the BCPs: (1: worst , 5: best)

− Quality of access roads to the BCPs

2.5. Border Crossing Points Risks please judge the adequacy of the following indicators

1- Evaluate the risk of Cargo security for (1: High Risk, 5: Low Risk)

− Сargo loss / stealing

− Сargo damage

− Customs clearance failure risks and return of cargo

2- Reliability (5: High reliability, 1: Low reliability)

− Predictability of the clearance process and the timely delivery of shipments

3- Transparency of processes (5: High Transparency, 1: Low Transparency)

− Visible procedures made accessible to the public. Staff is adherent to the process

Thank you for participation.
IDEA II Experts.

MORE BORDER CROSSING